Mediator Tips
Closure

Whether the parties reach an agreement or not, you need to bring it to a close. This means first of all, summarizing and reviewing what happened in the mediation. State in a neutral way what the parties shared and the positions and interests each person expressed. Make sure that all parties are clear on the next steps, whether that means going back to court to solve the problem or how the agreement reached will be carried out.

If an agreement is reached, you should congratulate the parties for their work and recognize the courage they showed in finding a way to solve their problem. Go over the agreement point by point to make clear exactly what they all agree to do. Have both parties sign it and sign it yourself. Make copies for them so that they will know what the agreement was. Finally, shake hands and escort them to the door.