Bringing Conflict Resolution to Your Everyday Life

As someone who truly takes communication and conflict resolution to heart, I have applied mediation skills in all aspects of my life. Whether it be family, friends, co-workers, school-mates, or strangers – I’m always finding ways to use mediation. I use reflective listening, I-messaging, positions and interests, reality testing, and even agreement writing… without the writing on a regular basis. Because of my commitment to effective communication I find that people want to talk to me more & that makes me happy because I like talking back! Plus, I’ve found that I help bring out the best in people. Now, I’m not saying that I’m awesome or anything because EVEYRONE can bring out the best in people through effective communication. So, that’s the moral of this story – help make people successful by being a sounding board, listening empathetically, seeking to understand their true feelings and needs, stop trying to resolve everything… the list goes on and on. Not only do you help them, you help yourself practice the skills and gain a few friends in the process!

Amanda Burbage

Community Relations Director